Social Services

Social ServicesWelcome to the Union County Department of Social Services’ website. We appreciate your interest and hope that you may be able to find an answer or a contact person for a specific question you may have. The programs administered by Social Services affect the lives of many of our citizens, either directly or indirectly. As you will notice in scanning this website, our department strives to help families support themselves and to provide care and protection for children, the disabled, and the elderly as it is needed. If you have further questions or concerns for Social Services after reviewing the information on this site, please make use of the contact information provided by specific program areas.

Non-Discrimination:

“In accordance with Federal law and U.S. Department of Agriculture (USDA) and U.S. Department of Health and Human Services (HHS) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. Under the Food Stamp Act and USDA policy, discrimination is prohibited also on the basis of religion or political beliefs. To file a complaint of discrimination, contact USDA or HHS. Write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or call (800) 795-3272 (voice) or (202) 720-6382 (TTY). Write HHS, Director, Office for Civil Rights, Room 506-F, 200 Independence Avenue, S.W., Washington, D.C. 20201 or call (202) 619-0403 (voice) or (202) 619-3257 (TTY). USDA and HHS are equal opportunity providers and employers.”

Union County Department of Social Services
Mission Statement
To partner with families in achieving economic well-being, safety and permanence within our community.

Vision Statement
A creatively progressive "State of the Art" social service organization which;  Provides a quality customer experience through the provision of superior service delivery, is a choice employer evidenced by employee satisfaction and ongoing professional development, demonstrated accountability and transparency from the Director's office to the front line;  and has the resources necessary to effectively and efficiently conduct business.

Low Income Energy Assistance Program (LIEAP)

The LIEAP program has changed effective December 2012. Households must apply in order to receive assistance.
LIEAP is paid directly to an energy provider and checks are not issued to individual households. The amount of assistance will range from $200.00 to $400.00 depending on household size and income. Union County will begin taking applications effective December of each year. Applications will ONLY be processed for the following households during the months of December and January. A household must have at least one person aged 60 or older and/or a household must contain at least one person who is disabled and receiving services through the Division of Aging and Adult services (DAAS). Applications for other types of households will be taken from February 1st through March 31st or until all funds are exhausted.
Income Limits: Gross income is counted in the month prior to the date of application unless received monthly. If paid monthly the prior two months are averaged. For example, if a household applies in December they would need to bring their November Income. The Social Security card for each household member is also needed.
Number in the Home Maximum Countable Income
1 $1,180
2 $1,594
3 $2,009
4 $2,422
5 $2,835
6 $3,250
7 $3,663
8 $4,077
9 $4,492
10 Contact DSS



Resource Limit: Household members meet the resource requirement if the total household members’ countable resources are $2,200.00 or less as of the date of application.
Citizenship: A household must include at least one US Citizen or an Eligible Alien.
For more information contact the Union County Department of Social Services at 704-296-4320.

Public Assistance applicants and recipients are provided an opportunity to register to vote or to make changes in their registrations when they come to DSS. The completed registration forms are sent to the Board of Elections for processing. Additional information may be found at  Union County's Elections web page.
Hours of Operation
Hours of Operation
Monday - Friday  8:00 a.m. -  5:00 p.m.
Contact
Contact

Rae Alepa, Director
P.O. Box 489
Monroe NC 28111

1212 W. Roosevelt Blvd
Monroe NC 28110
Phone: 704-296-4300
Fax: 704-296-6151

For appointments, call 704-296-4300.

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