The Services Division is supervised by Captain Warren Stephens. The division is divided into smaller specialized units called Bureaus.
Contact Warren Stephens: firstname.lastname@example.org 704-283-3678.
Shelter Office Hours
Monday - Friday: 8 a.m. - 5 p.m.
Animal Services officers are Deputy Sheriffs that are assigned to the Bureau of Animal Services. These officers enforce North Carolina state law and Union County animal control ordinances. We provide the following services to the community: stray pick ups, animal abandonment, animal cruelty, neglect, dog and cat bite, Rabies Law, dangerous dog investigations and nuisance calls. Humane traps can be loaned to citizens of Union County to trap feral, wild cats or dogs. These traps are provided at no cost to our citizens. However, the traps can not be loaned out nor used for the specific purpose to trap wildlife which is illegal.
NOTE: At this time, there is no leash law in Union County!
Wildlife Information >>
Operation hours for adoptions are 1 PM to 5 PM Monday - Friday, and 10 AM to 3 PM on Saturday. For questions concerning adoptions, please call: 283-8303.
Pet Adoptions >>
Lost and Found Pets >>
Animal Shelter Statistics >>
Approved Rescue List >>
To report a missing pet you can email email@example.com or FAX 704-283-3599.
Please include all descriptive information of the animal, where & when the pet was last seen and any other information concerning its disappearance.
If you believe the pet was stolen you will need to file a report by calling the Sheriff’s Office at 704-283-3789.
You must include your name, address and phone numbers where you can be reached.
Fees to reclaim your animal if it is impounded by Animal Control:
1st offense: $25.00
2nd offense: $50.00
3rd offense: $75.00
4th offense: $100.00
5th offense: $125.00
6th offense & up: $150.00
A board fee of $5.00 per day for each day the animal is impounded at the shelter will be required in addition to the above fees.
In order to reclaim an impounded animal, proof of rabies vaccination must be provided. If not provided, the vaccination will be given by one of the shelter’s staff at the owner’s expense of $5.00. Please check community calendar for up coming scheduled low cost rabies clinics.
Potential volunteers can come into the Animal Shelter to get a volunteer application to complete and submit. Applicant must go through a background check and will be contacted by email or phone for approval and to set up volunteer schedule.
Volunteers can work Monday through Friday 8 am to 5 pm or Saturdays 8 am to 3 pm. Volunteers must be 15 years of age and above. Those that are age 15 must have a parent or guardian to accompany them.
Bite Report for clinics, hospitals, and doctor's offices.
Bite Report >>
The Civil Bureau consists of deputies who specialize in the service and execution of Civil Processes in Union County. The Bureau is supervised by a Lieutenant, and a Sergeant.
Civil Processes are issued by the court and include, but are not limited to Evictions, Summonses, Domestic Violence Protective Orders, Juvenile documents, and various Writs.
In addition to these responsibilities, the Civil Officers perform other functions such as needed, such as answering calls for service, special details, and dignitary escorts.
Civil Process Status >>
How to Apply for an Eviction
Landlords who have renters who refuse to pay rent on time or move out of a residence in a timely manner have a number of options under N.C. law. The first option is to communicate with your renters in person or by registered mail and if they still fail to pay, they can be requested to move out by a designated date and time. If they honor this request and return your keys, you may then assume possession of the property at that time. This is obviously the easiest and best case scenario. If the renters refuse to move out, then legal action is the next recourse. Under this second option, the landlord must go the Union County Clerk of Superior Court’s Office at the Judicial Center (Court House) in Monroe and file paperwork for a civil court action to have the tenants evicted. There are two parts to this process. Part one will be to file for a Summary Ejectment claim due to money being owed to the landlord by the renter. There will be a hearing date set before a judge to hear that complaint once the renters have been served the Summary Ejectment along with the complaint filed by the landlord. After that hearing date is completed and the Judge rules in the landlord’s favor, the Judge will announce that the defendant/renter will have to be out in ten days. If the renters still refuse to move out, part two of the process is where the landlord returns to the Clerk of Courts Office and files for a Writ of Possession (Eviction) to be done. The Writ of Possession is the eviction. Once the eviction process has been filed the Clerk of Court will send that process to the Union County Sheriff's Office and a date will be set for the eviction. This date will be seven days from the date the Sheriff’s Office receives the Writ of Possession (Eviction). Once the date is set the landlord will be notified by letter of the date and time that the landlord or their representative will need to be there to change the locks on the house. On the date of the eviction the landlord or their representative will have to wait for the arrival of the deputies and the deputies will execute the eviction at the set time or after and then the landlord or their representative will be allowed to enter the residence and change the locks. The tenants/renter will also be notified by letter that they will need to be out by the set date and time and if they are not when the deputies arrive to serve the eviction, the deputies will remove them at that time. If you have any further question please call the Union County Sheriff’s Office.
The Support Services Bureau is supervised by a Lieutenant and a civilian dispatch supervisor. This bureau "supports" the operations of the entire Sheriff's Office. This bureau answers incoming phone calls, assists the public at the front console, performs computer inquiries for agency personnel, issues handgun permits and concealed weapons permits, and maintains agency incident reports.. They are composed of both sworn deputies and civilian personnel.
The Training Bureau is responsible for the annual firearms training, in-service training, and various other training functions required by state law. The section consists of a Lieutenant, a Firearms Sergeant, Training Sergeant, and other sworn officers assigned to the section. This bureau also administers the Field Training Officer Program.
3344 Presson Road
Monroe, NC 28112
Jail Transport: 704-292-2500, Fax: 704-292-2599
Community Resources: 704-283-3765
Animal Services: 704-283-2308
Pet Adoption: 704-283-8303
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