Water Superintendent Junior Honeycutt explains where Union County water comes from and how it's treated.
Union County Public Works
500 N. Main St., Ste 400
Monroe, NC 28112
Please call 704-296-4210 immediately to report a sewer backup, a sewer overflow or other utility-related EMERGENCY. On call service is available 24 hours per day for emergency situations only. Emergency calls made after business hours will be transferred to Union County's 9-1-1 Emergency Communications Center (704-289-1591).
Always call 9-1-1 directly in case of a life-threatening or medical emergency.
Water outages due to non-payment are generally not considered emergencies. Please verify that your account has not been disconnected for non-payment before reporting a water outage. You can check your account balance and payment status here or by calling 704-292-2537. Please have your account number available.
If your water service has been disconnected for non-payment, service will only be restored when the total balance on the account has been paid in full. In order to be reconnected the same day, payments for re-connection must be made during normal business hours, but prior to 4:00 p.m. Service will be restored the following business day when payments are made after 4:00 p.m.
Public Works Administrator
Andy Neff, PE
Water & Wastewater Director
Business Operations Director
Solid Waste Director
Aubrey Lofton, PE
Planning & Resources Management Director
Union County Public Works is the water and wastewater utility service provider to the unincorporated areas in Union County and all of the municipalities, except Monroe, Marshville and Wingate. Public Works operates a countywide water and wastewater system solely funded by user fees and is not funded by tax dollars.